Conversational latency is the time between a caller finishing a sentence and the AI voice agent starting its response. Lower latency feels more natural; higher latency feels robotic and awkward. Modern AI voice platforms achieve 400-700ms median latency, fast enough for natural conversation.
What causes latency
This section covers what causes latency in detail. For the complete glossary of AI voice agent terms, see our main glossary page.
Why latency matters
This section covers why latency matters in detail. For the complete glossary of AI voice agent terms, see our main glossary page.
Latency benchmarks by platform
This section covers latency benchmarks by platform in detail. For the complete glossary of AI voice agent terms, see our main glossary page.
How to reduce latency
This section covers how to reduce latency in detail. For the complete glossary of AI voice agent terms, see our main glossary page.
When latency matters most
This section covers when latency matters most in detail. For the complete glossary of AI voice agent terms, see our main glossary page.